Changmo Nails

For China Orders:

– Free Standard Shipping (typically 3-7 business days once your order is filled): Eligible on orders over “50” CNY amount.

– Standard Shipping (typically 3-7 business days): YTO/Yunda Express

Please note business days do not include weekends or holidays and although almost always delivered on-time.

For International Orders:
Before order pls contact us via email or WhatsApp or call us.

-North America Shipping (typically 5-7 business days)

-Oceanio Shipping (typically 5-6 business days)

-Europe Shipping (typically 5-8 business days)

-Asia Shipping (typically 3-5 business days)

-South America (typically 6-9 business days)

Please note international customers are responsible for any and all customs fees, taxes, tariffs or duties required by their respective government. Please note we are unable to fulfill any request to declare your package for any value other than the total retail value of the goods

The Process: Once your order is placed, your order gets processed, fulfilled and is then given to the shipping carrier. The shipping carrier sorts it, scans it, and sends it off. You get an email confirmation with tracking. Meanwhile, your package meets other cool packages from all over the world, is delivered to your home, then waits anxiously, excited to meet you.

Orders containing in-stock merchandise usually ship the same day when placed before 10 am PST Monday – Friday. Orders placed after 10 am PST are typically fulfilled and shipped within 24 hours Monday – Friday. Orders placed during weekends are still fulfilled, but typically do not ship until Monday.

Please note orders placed during holiday seasons, large sales, or during select times under impact may take just a few days longer to fulfill. However, we pride ourselves on getting orders shipped as fast as possible and take measures to do so during peak times to help avoid extra delays. Please note that CHANGMO is not responsible for any delays caused by the shipping carriers

We apologize on behalf of the shipping carrier if your tracking is not updating. In some cases, it may take the carrier takes 1-2 business days to register your shipment status. If your tracking number isn’t updating or working at all several business days after receiving the tracking number, please email us at nailschangmo@gmail.com with your order number and we’ll get to the bottom of it! 🙂 

Please contact the shipping carrier immediately with your tracking and full shipping address if your tracking information says an attempt to deliver was made, insufficient address, no secure location, is undeliverable and/or being returned to sender. The shipping carrier will be able to assist you and correct the issue. Packages returned due to an incorrect shipping address or refusal without having contacted us prior will be processed as a return less the cost of shipping